Excellence

The Speed from Obscurity to Visibility

Posted by on May 8, 2012 in Excellence, Innovation | 0 comments

“Time is the most important thing that you take from a person and I have to deserve it, give something, and spark some feelings in the viewer.” – Onur Senturk

I’ve been collecting stories about how fast cool, new ideas, innovations, and talents can move from obscurity to world stage. Just a couple years ago Onur Senturk was a fairly anonymous computer graphics “motionographer” posting his own imaginative renderings on public platforms like Vimeo. Well, Vimeo certainly surprised him by naming him winner of their Motion Graphics Vimeo Award. Here is his winning video.

Now he’s been picked up by major studios and has rendered the opening graphics animation for Transformers, John Carter, and The Girl with the Dragon Tattoo, among others. Check it out:

Read More

Don’t save Par, make Birdie

Posted by on Feb 21, 2012 in Change, Decisions, Excellence, Innovation | 0 comments

“You don’t know how strong you are, until being strong is the only option you have.”

There’s an old adage that suffering yields ingenuity. The list is deep of artists, innovators, and inspiring leaders who found strength in the depths of adversity. It’s a beguiling truth since we tend toward safety and risk aversion in most aspects of our lives and business. So the question becomes, “If we aren’t currently in the depths of adversity, how do we find deep creativity and inspiration within contentment?” Or a better question might be, “How do we intentionally perturb ourselves in the search for creativity and inspiration?”

Statistically it’s true that golfers become better putters when faced with making par versus making birdie, from the same distance, with the same lie. We have surety and conviction when attacking the status quo, and make poorer choices when reaching beyond ourselves to excel, even when the goal remains the same. When we are on the edge of social risk, we retract, concede, and assimilate back to the norm – we make par.

Try this:
Choose between getting $900 for sure or a 90 percent chance of getting $1,000.
A. Getting $900
B. 90 percent chance of getting $1,000

Choose between losing $900 for sure or a 90 percent chance of losing $1,000.
A. Losing $900
B. 90 percent chance of losing $1,000

See below for the analysis, but the answer is clear. If you, like most people, chose A and then B, you could well be $100 down at the end of this exercise. What’s your social risk tolerance? What’s your measure of personal need for gain?

(Jamie Lalinde, Vanity Fair) The results of this simple problem set, for which most participants answer A and then B, were used to develop the thesis that would make Kahneman and Tversky famous: prospect theory.

In a 1979 paper, they documented a peculiar behavioral tendency: when people faced a gain, they became risk averse; when they faced a loss, they became risk seeking. As a result of their discovery, Kahneman and Tversky debunked Bernoulli’s utility theory, a cornerstone of economic thought since the 18th century. (Bernoulli first proponed that a person’s willingness to gamble a certain amount of money was a product of how that amount related to his overall wealth—that is, $1 million means more to a millionaire than it does to a billionaire.)

Along with playing a large role in Kahneman’s being awarded the Nobel Prize in 2002, the theory also spawned a new academic pursuit, the field of behavioral economics. Prospect theory, Michael Lewis writes, explains “why people are less likely to sell their houses and their stock portfolios in falling markets; why, most sensationally, professional golfers become better putters when they’re trying to save par (avoid losing a stroke) than when they’re trying to make a birdie (and gain a stroke).”

Read More

Praise Effort and Grit, Not Talent

Posted by on Jan 10, 2012 in Coaching, Excellence, Learning, Talent | 0 comments


“Talent is cheaper than table salt. What separates the talented individual from the successful one is a lot of hard work.”
- Stephen King, Author

Carol Dweck led a fascinating study back in 1998 in which she and her colleagues worked with four hundred 5th graders and gave them a series of tests, mostly puzzles, and then praised them in two different ways with these six little words.

With half of the group they said, “You must be smart at this.”
With the other half of the group they said, “You must have tried really hard.”

The first word set awarded intelligence, and innate talent, similar to how many parents and coaches (myself included) get trapped into talking about, and to, our kids. We say how smart they are, or how naturally gifted they are. The second word set praised effort, determination, preparation, grit. What the researchers were interested in, was how the kids would view their abilities, as fixed and unchanging or as malleable and able to grow and change with work.

In the next round of puzzles, the kids were offered a choice. They could try harder problems or easier ones. You guessed right, the kids praised for effort choose to attempt the harder problems. The kids praised for talent selected the easier problems because when you praise for innate talent, you create a form of status. If someone believes they have special talent and they are expected to perform well, then the thought of failing expectations becomes a liability. So to protect yourself as a “gifted and talented” individual we will choose easier tasks to ensure we have high performance.

In the next part of the study both sets of kids were given harder problems to solve and both sets of kids performed more poorly. But here’s the interesting thing. When the researchers asked the kids how they did on the problems, the kids praised for talent lied 40% of the time, presumably to maintain their social status as “talented.” However, when the other kids praised for effort were asked to tell their peers how they did on this set of questions, only 10% of them exaggerated their performance. They felt no loss of self-esteem from doing poorly on difficult problems.

Here’s where it gets really interesting. In the next phase of the study, both sets of kids were given problems comparable to the original set of problems. In terms of difficulty, this next set was just as challenging as the first. The group praised for talent had just had an ego setback in the earlier round, and did 20% worse than they did the first time around. They were told they were smart, then they performed poorly, and now attacking the same level of difficulty with decreased confidence they do 20% worse.

But the second group did 30% better this time around. There’s the difference – 6 words. But keep in mind there are a lot of ways to say, “You must have tried really hard.”

Carol and her colleagues use these kinds of effort or “process” praise: which is praise for engagement, perseverance, strategies, improvement, etc.

– You really studied for your English test, and your improvement shows it. You read the material over several times, outlined it, and tested yourself on it. That really worked!
– I like the way you tried all kinds of strategies on that math problem until you finally got it.
It was a long, hard assignment, but you stuck to it and got it done. You stayed at your desk, kept up your concentration, and kept working. That’s great!
– I like that you took on that challenging project for your science class. It will take a lot of work—doing the research, designing the machine, buying the parts, and building it. You’re going to learn a lot of great things

Next time you see excellent, praise the effort, the grit, the patience and hard work it must have taken to get there. You’ll not only be rewarding excellence, but also building growth and confidence.

Read More

Money is a by product of contributing value and meaning

Posted by on Dec 2, 2011 in Change, Culture, Excellence, Innovation | 0 comments

As the legend goes, Peter Drucker was once asked by a business owner to review his financial statements and see if he could find better, more innovative, ways to make money from studying, and tweaking, his financials. To which Drucker replied, “You don’t make money, you make shoes. Work on making shoes. The money is just a by-product.”

The lesson reminded me of an interview I had with Yvon Chounaird, founder of Patagonia, who said in the interview, “Over the past forty years I have yet to encounter a business problem that cannot be solved by focusing on product excellence and product integrity.” Despite, and because of, the magnificent growth Patagonia has enjoyed over the years, Yvon and Patagonia found sustainability by consistently refocusing their attention on quality and excellence. The journey was not without various hurtles and faltering moments while those around him were distracted by financial growth alone. For the full story see this interview.

But my point is this: Everyone I talk to is talking about building meaning in their work – building meaning into their everyday life and endeavors, As Teresa Amabile reminds us, progress in meaningful work is what motivates and engages us. We’re preparing for an upcoming event with Benjamin Zander, renowned conductor of the Boston Philharmonic, and I listened to him talk recently about the importance and value of contribution, as opposed to competition. They aren’t the same thing – competition is when you mentally compare, evaluate and attempt to trump. Contribution has no such relative marker. Contribution is when you try, when you show up and muster what you got – hopefully from a source of practice and competence – but nevertheless a real try.

Dispel your worries of competitive evaluation, and focus on your best, and give toward your best efforts with honest intention.

Read More

Become an Alchemist – Expect the Unexpected

Posted by on Jun 30, 2011 in Change, Decisions, Excellence, Leadership, Talent | 0 comments

Share
It’s an astonishing thing to observe people who encounter obstacle after hurtle after challenge, and yet seem to only gain strength and confidence and power after each, seemingly insurmountable, roadblock is set before them. There’s a great scene in KungFu Panda II in which the bad guy – an evil peacock – laments, “How many times do I have to kill the same panda?!” because the Panda, of course keeps getting stronger throughout the movie, until the end (spoiler!) in which he’s catching blazing cannonballs and throwing them back. All because he’s found inner peace.

Terry Fox was like that. He developed cancer in 1980, and while still in the hospital, decided to run across Canada to raise money and awareness for cancer research. We lost Terry to cancer but only after he had run several thousand miles across Canada. His mother Betty Fox kept Terry’s legacy and spirit alive for the last thirty years. Betty died last week and the world is a better place for their energy and passion.

In the book Born to Run, we learn Scott Jurek had such an alchemy moment at the 2005 Badwater Ultramarathon. It’s a 135 mile ultramarathon. Run in Death Valley at temperatures typically approaching the mid-120s. After Scott collapsed after (only!) 55 miles in a ditch in 125 degree heat in a catatonic stupor, he searched his mind for ten minutes, and then stood to run the next 80 miles in record time to win the race.

I’ve watched my mom, Bev Hunter, conjure resilience and calm in the storm of cancer these last six months. Harnessing the cumulative strengths of her community, her faith, her research-driven analytical mind, family, and joie de vivre, she has transmuted obstacle into power, challenge into growth, fatigue into enlightenment. And Erik Weihenmayer has been a great source of support and inspiration to her.

Erik Weihenmayer uses that term Alchemist to describe just such people who turn adversity into strength, a challenge into innovation, a smack-down into power.

I certainly agree we have the ability to surprise ourselves. If you watch kids, they do it all the time while testing the boundaries of their own possibilities. But the key is to take the leap, sign up for that daunting project, or impossible race, or mythic challenge you might think is beyond you. Build those capacities, strengths and creative resources now, because you never know when the world is going to sign you up for something beyond your control.

We’re wishing Erik a successful journey coming up as he and his teammates embark on Expedition Impossible. May he and his team find the alchemy needed to win.

Read More

The Both/And Equation

Posted by on Sep 3, 2010 in Decisions, Excellence, Leadership | 0 comments

The ultimate leader is one who is willing to develop people to the point that they surpass him or her in knowledge and ability – Fred A. Manske, Jr.

We have an upcoming interview with Tom Griffin, Chief Teaching Officer of U.S. Cellular, and in preparation I was reading some of his articles and work. One of the key tenets of leadership philosophy at U.S. Cellular is the belief that developing people is as important as business results. It’s the both/and relationship between both accomplishing the target objectives and developing the skills and capabilities of those who work in the company. They recognize that only by increasing their own people capabilities can they continue to develop innovation and advantage. Because of course, as the market continues to shift and change so rapidly, new solutions will always be needed. If the company becomes satisfied with accomplishing business objectives alone, without developing new ideas and skills simultaneously, you’ll quickly find yourself at a loss to compete.

That, plus remember what studies have shown people want most from their companies and leaders:

  1. Senior management’s sincere interest in employee well-being
  2. Opportunity an employee has to improve skills and capabilities
  3. Organization’s reputation for social responsibility

Creating opportunity for people to develop skills isn’t just providing increased competitive advantage for the company.   It’s also valuing and respecting everyone’s innate interest in personal and professional growth.  It’s a positive loop – develop people and they will naturally apply those skills and ideas to develop your business too.

Read More